Workflow (JOBP) category of 'Add Object' dialog box does not expand on first click

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Article ID: 87711

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
N/A

When adding a 'Workflow (JOBP)' object in the Process Assembly Perspective and expanding the Workflow to see the workflows sub-types, the dialog box will not expand on the first click when using the mouse wheel for scroll down.

Investigation

1. Log into AWI 
2. Open the Process Assembly perspective. 
3. Click 'Add Object' button. 
4. Scroll down to the bottom of the list using mouse scroll wheel. 
5. Click the little disclosure triangle to the left of the 'Workflow (JOBP)' category. 

This will not open on first click but will not on the second.

Note: The problem happens only if you use the mouse wheel. It does not happen if you scroll to the bottom of the list using the scroll bar

Cause

Cause type:
Defect
Root Cause: Defective scroll behavior

Environment

Release: AUTWAB99000-12.0-Automic Workload Automation-Base Edition
Component:

Resolution

This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: Released

Fix Version(s):
Component(s): UserInterface

Automic Web Interface 12.0.1 - Available

Additional Information

Workaround :
Either click triangle icon twice to expand the list or use the scroll bar instead of the mouse wheel.