New objects cannot be created in Folders with names starting with "Favorites"

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Article ID: 87692

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
N/A

When a Folder is created anywhere in the normal Folder hierarchy and its name begins with the word "Favorites", it is not possible to create new objects in this folder. However, it is possible to move objects to the Folder as if it were the correct Favorites folder.

Investigation:
  1. In the Java User Interface, create a Folder within the normal Folder structure and name it "Favorites_Backup"
  2.  Open this new Folder. When attempting to add a new object, the correct context menu is missing for this action.
  3. The only available context menu is the one specific to Favorites, which allows adding folders but not objects.

 

Cause

Cause type:
Defect
Root Cause: It is not possible to create objects in a folder starting with "Favorites".

Environment

OS Version: N/A

Resolution

This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: Released

Fix Version(s):
Component(s): Initialdata

Automation Engine 12.0.1 – Available
Automation Engine 11.2.4 – Available
Automation Engine 11.1.5 – Available

Additional Information

Workaround :
Do not use the name "Favorites" at the beginning when naming a folder.