Unable to start BO Agent (upgrade from previous RA solution)

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Article ID: 87687

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
20160804/152916.579 - 1 java.lang.NullPointerException: Cannot invoke method logoff() on null object
at org.codehaus.groovy.runtime.NullObject.invokeMethod(NullObject.java:77)


RA Business Object agent 3.0.x fails when starting.
This is because  xbean-2.2.0.jar  needs to be removed/deleted from the Agent Lib folder.
This step is missing from the old documentation.

Status:
The documentation is now updated.
  1. Navigate to the following directory and delete any existing files.
    ForDirectory
    An Automation Engine UNIX agentbin/lib
    An Automation Engine Windows agentbin\lib
    An Applications Manager UNIX agentweb/classes_alt
    An Applications Manager Windows agentweb\classes_alt


 

Cause

Cause type:
Defect
Root Cause: see Description

Environment

Release: AOMBOA99000-3.0-Automic-Operations Manager-Business Objects Agent
Component:

Resolution

This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: Released

Fix Version(s):
3.0.4

Additional Information

Workaround :
Remove xbean-2.2.0.jar from the Agent Lib folder