SAP Agent won't start, error U02004172, RFC_SYSTEM_INFO

Article Id: 87681
Status: Published
Updated On: 21-06-2018 04:49
Legacy Id: 000009380
Products:
CA Automic Workload Automation - Automation Engine , AUTOMIC WORKLOAD AUTOMATION
Issue/Introduction:

Error Message:
 

U02004172 Error while calling function module 'RFC_SYSTEM_INFO'
Initialization of repository destination _E failed: Parameter ABAP application server host ('somehost') is missing

SAP Agent won't start and the error above is displayed in the SAP Agent log file.

References

Cause:

This issue can have different causes, please check both points below.

Environment:

Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Component:

Resolution:

Step 1:

  1. Open the SAP Connection object used by your SAP Agent.
  2. Go to Remote Function Call tab.
  3. Enter the missing parameter value (in this case, Application Server).

Step 2:
To get an SAP-Server working with a Message-Server, an additional entry has to be made in the file /etc/services (Linux) resp. C:\Windows\System32\drivers\etc\services (Windows), please see SAP Message Server Parameters, list item rdisp/msserv for more details.