Username containing underscore causes assigned object display issues

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Article ID: 87674

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Updated On:

Products

CA Automic Applications Manager (AM)

Issue/Introduction

Error Message :
N/A

When logging into the Applications Manager client with a user name containing an underscore (J_SMITH), the user cannot view some, most, or all user objects and menu items.

This would be comparable to a situation where the user is missing permissions.

Cause

Cause type:
By design
Root Cause: The underscore symbol is a wildcard in Oracle

Environment

Release: AAMOS499000-8.0-Automic Applications Manager-OS400 Agent
Component:

Resolution

This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: No Fix

Additional Information

Workaround :
Avoid underscores in user names. For example: J_SMITHJNSMITH