Work process crash in syntax check of a script, and creates a memory dump
Article ID: 87653
Updated On:
Products
CA Automic Workload Automation - Automation Engine
AUTOMIC WORKLOAD AUTOMATION
Issue/Introduction
Error Message :
Signal 11 (SEGV)
Work process crash in syntax check if you write CASE command without SWITCH command and then save the script
Further details:
If you write a automation engine script with CASE command but no SWITCH command and then save the script. Some times the work process crash.
Within the log of the WP you can see the following information:
20151007/105641.179 - Signal 11 (SEGV) at 0x50 with code 1
00000410 AF050000 58D11200 58004500 70981900 >¯...XÑ..X.E.p˜..<
00000420 2A534552 56455220 20202020 20202020 >*SERVER <
00000430 20202020 20202020 20202020 20202020 > <
00000440 55434453 5F522020 00000000 2A435030 >UCDS_R ....*CP0<
00000450 30332330 30303038 37333920 20202020 >03#00008739 <
00000460 20202020 20202020 20202020 20202020 > <
00000470 20202020 00000000 2A435030 30332330 > ....*CP003#0<
00000480 30303038 37333920 20202020 20202020 >0008739 <
00000490 20202020 20202020 4D514350 30303320 > MQCP003 <
000004A0 13F4A40E 00000000 2A435030 30332330 >.ô¤.....*CP003#0<
000004B0 30303038 37333920 20202020 20202020 >0008739 <
000004C0 20202020 20202020 3137312E 32352E37 > 171.25.7<
000004D0 362E3137 383A3630 31393320 20202020 >6.178:60193 <
20151007/105641.180 - U0009909 TRACE: (Input Memory) 0x2aacc1155010 001455
00000000 3C3F786D 6C207665 7273696F 6E3D2231 ><?xml version="1<
00000010 2E302220 656E636F 64696E67 3D224953 >.0" encoding="IS<
00000020 4F2D3838 35392D31 35223F3E 3C75632D >O-8859-15"?><uc-<
00000030 656E7620 7265646C 69676874 3D222022 >env redlight=" "<
00000040 20726571 75657374 3D226F68 5F363722 > request="oh_67"<
00000050 20736573 73696F6E 3D223030 30303030 > session="000000<
00000060 30333130 31333732 37392220 75736572 >0310137279" user<
00000070 69646E72 3D223030 31373539 33363534 >idnr="0017593654<
00000080 223E0D0A 2020203C 72657175 65737420 >">.. <request <
00000090 69646E72 3D223236 37343132 33382220 >idnr="26741238" <
000000A0 69676E6F 72655265 61644F6E 6C793D22 >ignoreReadOnly="<
000000B0 3022206E 616D653D 22736574 6F626A65 >0" name="setobje<
000000C0 63742220 7372633D 226F6822 3E0D0A20 >ct" src="oh">.. <
000000D0 20202020 203C4A4F 42492061 63636573 > <JOBI acces<
000000E0 733D2222 20636C69 656E743D 22353930 >s="" client="590<
000000F0 30222064 69727479 3D223122 2069646E >0" dirty="1" idn<
00000100 723D2232 36373431 32333822 206D6F64 >r="26741238" mod<
00000110 636E743D 22302220 6E616D65 3D225543 >cnt="0" name="UC<
00000120 342E4341 492E3030 3030234A 492E4649 >4.CAI.0000#JI.FI<
00000130 4E4E4F56 415F434C 49454E54 532E4E45 >NNOVA_CLIENTS.NE<
00000140 572E3122 206F626A 6563742D 6E616D65 >W.1" object-name<
00000150 3D222220 7265706C 6163656D 656E746D >="" replacementm<
00000160 6F64653D 22302220 7372633D 226F6822 >ode="0" src="oh"<
00000170 20737973 74656D3D 22505245 50524F44 > system="PREPROD<
00000180 223E0D0A 20202020 20202020 203C5343 >">.. <SC<
00000190 52495054 206D6F64 653D2231 22207374 >RIPT mode="1" st<
Signal 11 (SEGV)
Work process crash in syntax check if you write CASE command without SWITCH command and then save the script
Further details:
If you write a automation engine script with CASE command but no SWITCH command and then save the script. Some times the work process crash.
Within the log of the WP you can see the following information:
20151007/105641.179 - Signal 11 (SEGV) at 0x50 with code 1
00000410 AF050000 58D11200 58004500 70981900 >¯...XÑ..X.E.p˜..<
00000420 2A534552 56455220 20202020 20202020 >*SERVER <
00000430 20202020 20202020 20202020 20202020 > <
00000440 55434453 5F522020 00000000 2A435030 >UCDS_R ....*CP0<
00000450 30332330 30303038 37333920 20202020 >03#00008739 <
00000460 20202020 20202020 20202020 20202020 > <
00000470 20202020 00000000 2A435030 30332330 > ....*CP003#0<
00000480 30303038 37333920 20202020 20202020 >0008739 <
00000490 20202020 20202020 4D514350 30303320 > MQCP003 <
000004A0 13F4A40E 00000000 2A435030 30332330 >.ô¤.....*CP003#0<
000004B0 30303038 37333920 20202020 20202020 >0008739 <
000004C0 20202020 20202020 3137312E 32352E37 > 171.25.7<
000004D0 362E3137 383A3630 31393320 20202020 >6.178:60193 <
20151007/105641.180 - U0009909 TRACE: (Input Memory) 0x2aacc1155010 001455
00000000 3C3F786D 6C207665 7273696F 6E3D2231 ><?xml version="1<
00000010 2E302220 656E636F 64696E67 3D224953 >.0" encoding="IS<
00000020 4F2D3838 35392D31 35223F3E 3C75632D >O-8859-15"?><uc-<
00000030 656E7620 7265646C 69676874 3D222022 >env redlight=" "<
00000040 20726571 75657374 3D226F68 5F363722 > request="oh_67"<
00000050 20736573 73696F6E 3D223030 30303030 > session="000000<
00000060 30333130 31333732 37392220 75736572 >0310137279" user<
00000070 69646E72 3D223030 31373539 33363534 >idnr="0017593654<
00000080 223E0D0A 2020203C 72657175 65737420 >">.. <request <
00000090 69646E72 3D223236 37343132 33382220 >idnr="26741238" <
000000A0 69676E6F 72655265 61644F6E 6C793D22 >ignoreReadOnly="<
000000B0 3022206E 616D653D 22736574 6F626A65 >0" name="setobje<
000000C0 63742220 7372633D 226F6822 3E0D0A20 >ct" src="oh">.. <
000000D0 20202020 203C4A4F 42492061 63636573 > <JOBI acces<
000000E0 733D2222 20636C69 656E743D 22353930 >s="" client="590<
000000F0 30222064 69727479 3D223122 2069646E >0" dirty="1" idn<
00000100 723D2232 36373431 32333822 206D6F64 >r="26741238" mod<
00000110 636E743D 22302220 6E616D65 3D225543 >cnt="0" name="UC<
00000120 342E4341 492E3030 3030234A 492E4649 >4.CAI.0000#JI.FI<
00000130 4E4E4F56 415F434C 49454E54 532E4E45 >NNOVA_CLIENTS.NE<
00000140 572E3122 206F626A 6563742D 6E616D65 >W.1" object-name<
00000150 3D222220 7265706C 6163656D 656E746D >="" replacementm<
00000160 6F64653D 22302220 7372633D 226F6822 >ode="0" src="oh"<
00000170 20737973 74656D3D 22505245 50524F44 > system="PREPROD<
00000180 223E0D0A 20202020 20202020 203C5343 >">.. <SC<
00000190 52495054 206D6F64 653D2231 22207374 >RIPT mode="1" st<
Cause
Cause type:
Defect
Defect
Environment
Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Component:
Component:
Resolution
This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.
Fix Status: Released
Fix Version(s):
Automation Engine in version:
11.1.4 was realeased with 30/08/2016
11.2.2 was released with 30/06/2016
12.0.0 was released with 30/09/2016
Fix Status: Released
Fix Version(s):
Automation Engine in version:
11.1.4 was realeased with 30/08/2016
11.2.2 was released with 30/06/2016
12.0.0 was released with 30/09/2016
Additional Information
Workaround :
N/A
N/A
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