Value of Registry Key for Installing SNMP Subagent for Windows not correctly documented

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
N/A

The documented installation procedures for the SNMP Subagent for Windows contains invalid values for the Registry Keys when installing the Agent manually (without the setup).

Double backslashes are referenced in the Registry Keys and they should be single backslashes.

It is described as follows: 

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SNMP\Parameters\ExtensionAgents] 
"10"="SOFTWARE\\AUTOMIC\\SnmpAgent\\Vers1"

The correct syntax is:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SNMP\Parameters\ExtensionAgents] 
"10"="SOFTWARE\AUTOMIC\SnmpAgent\Vers1" 

Reference
 

Automation Engine 12.0.1

Administration Guide > Administering the Automation Engine > SNMP Support > Installing the AE SNMP Subagent (Windows)
 

Environment

OS Version: N/A

Cause

Cause type:
Defect
Root Cause: Double backslashes should be single backslashes for the regestry value of the SNMP Subagent on Windows.

Resolution

This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: Released

Fix Version(s):
Components(s): DocumentationGuide

Automation Engine 12.0.1 - Available

Additional Information

Workaround :
N/A