HTML Call object is sent as plain text if VARA SQL is processed before the HTML header

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Article ID: 87642

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
N/A

HTML Call object is sent as plain text if a VARA SQL is processed before the HTML header (<html>...).

However, if VARA SQL is processed after the HTML header then the HTML Call object is sent as HTML.
Or if you use VARA SQLI instead, then the HTML Call object is sent as HTML. 

 

Cause

Cause type:
Defect
Root Cause: Notification not sent as HTML mail, if dynamic variable is resolved

Environment

Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Component:

Resolution

This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: Released

Fix Version(s):
Automation.Engine 12.0.0 - Available
Automation.Engine 11.2.3 - Available

Additional Information

Workaround :
Two Recommended Options:1) Place the HTML header before VARA SQL is processed2) Use VARA SQLI instead of VARA SQL