When using a JBOSS Application Server, the APM isn't able to load the spedified driver (Configuration property: jdbcDriver).
When calling database.load.table2xml APM from a form script call using the Util.apm.call, the above error message is encountered.
Environment
Release: Component: ARQMGT
Cause
Cause type: Defect Root Cause: database.load.table2xml doesn't find the jdbc driver class provided by configuration
Resolution
This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.
Fix Status: Released
Fix Version(s): Request Management 3.2.1 - Available Request Management 3.1.4 - Available Request Management 3.0.9 – Available
Additional Information
Workaround : Copy the relevant driver(jar) to the WEB-INF/lib folder.