Workflow with external dependency stuck in WAITING_MAX_PARALLEL status
Article ID: 87634
CA Automic Workload Automation - Automation Engine
Error Message : N/A
Waiting Workflows in a status of WAITING_MAX_PARALLEL are not triggered to run if a parallel Workflow ends after a timeout of an external dependency. Even if there are no active parallel tasks, the Workflow remains in a status of WAITING_MAX_PARALLEL.
When Workflows with an external dependency and max parallel =1 are started simultaneously, the dependency is not evaluated correctly and both Workflows remain in a Waiting for end of parallel tasks status.
Cause type: Defect Root Cause: Waiting Workflows in a status of WAITING _MAX_PARALLEL are not triggered if a parallel Workflow ends after a timeout of an external dependency. Even after no parallel task active the Workflow remains in WAITING_MAX_PARALLEL.
This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.
Fix Status: Released
Fix Version(s): Automation Engine 12.0.0 - Available Automation Engine 11.2.3 - Available Automation Engine 11.1.5 - Available
Workaround : Change Max Parallel option and restart the Workflow.