Filtering on a specific Agent in AWI with lower case letters returns no result

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Article ID: 87630

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
N/A

In the Automic Web Interface (AWI) when trying to filter on a specific Agent in Administration | Agents & Groups and typing the agent name with lower case letters there is no result returned (e.g. *R3X* vs. *r3x*).

This only occurs when an Oracle database is used.

Cause

Cause type:
Defect
Root Cause: When trying to filter on a specific Agent in Administration | Agents & Groups and typing the agent name with lower case letters there is no result returned

Environment

OS Version: N/A

Resolution

This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: Released

Fix Version(s):
Component(s): UserInterface Web

Automic Web Interface 12.0.1 - Available

Additional Information

Workaround :
N/A