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Unable to select Agent in Deployment Targets after Release Manager update

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Article ID: 87629

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Affects Release version(s): 6

Error Message :
(20571): Runtime error in object 'XREQUEST(ACT)', line '00361'. DS_INCL: 'XEXECUTORLISTSIMPLE'/XREQ type: 'GET' not found.

After updating Release Manager from version 6.0.1 to Release Manager version 6.0.2 without updating the Automation Engine (AE), the Deployment Target Tab will be flagged as having no Agent. 

Additionally, selecting an Agent will return no results. 

The Automation Engine will return the above error message as a result.

Resources
 

Cause

Cause type:
Configuration
Root Cause: This is due to the older AE version. In ARA 11.2.3 new features were introduced for ARA to support agent groups, so new XREQUEST of AE is used.

Environment

Release:
Component: ARLSMG

Resolution

This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: No Fix

Additional Information

Workaround :
N/ASOLUTIONUpgrade to AE 11.2.2 in ARA 11.2.3 bundle.
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