After opening a large Workflow, the User Interface is unresponsive or has graphical problems

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Article ID: 87628

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
N/A

When attempting to open the Monitor on a large workflow, the Java UserInterface (UI) is not able to handle it and may become unresponsive or have graphical problems.

Investigation

Select Monitor on a large Workflow, but it does not show the color status (green for active or yellow for blocked or red for aborted) until the 'Zoom in' button is selected. The same Workflow can be opened in the ECC/AWI and works as expected.

Acutal behavior:

<Please see attached file for image>

0EMb0000001UP33.png

Expected behavior:

<Please see attached file for image>

0EMb0000001UP38.png

Cause

Cause type:
Defect
Root Cause: After opening big workflows, the UI was unresponsive or had graphical problems such as not showing status color.

Environment

Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Component:

Resolution

This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: Released

Fix Version(s):
Component(s): UserInterface Java

Automation Engine 12.0.0 - Available
Automation Engine 11.2.1 - Available
Automation Engine 11.1.3 - Available

Additional Information

Workaround :
Click the 'Zoom in' button.

Attachments

1558692470017000087628_sktwi1f5rjvs16lqq.png get_app
1558692467104000087628_sktwi1f5rjvs16lqp.png get_app