Unable to open/create/edit EVNT.CONS objects

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
Error: U00020568 Runtime error in object 'FRAGMENT_EVNT_CONS(GUI)', line '00004'. DS
return code: '0001001940': 'U01001940 Line 191: element 'replacements': start
tag syntax error'. Error occurred in UCDSFUN at position: ''.

After an update of the Automation Engine to version 11.2.3, there is an error (as shown above) when opening, editing, or creating a console event (EVNT.CONS) object.

The console event object cannot be opened because of a corrupted UI description in the rich client.
 

Cause

Cause type:
Defect
Root Cause: Issue in the variable FRAGMENT_EVNT_CONS which is delivered with Initial Data.

Environment

Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Component:

Resolution

This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: Released

Fix Version(s):
Automation.Engine 12.0.1 - Available
Automation.Engine 11.2.4 - Available

Additional Information

Workaround :
Replace the FRAGMENT_EVNT_CONS object on Client 0 with the one attached to the Article.