Unable to start errors displayed when using vSphere or VMware actions on Windows

book

Article ID: 87603

calendar_today

Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
The application was unable to start correctly (0xc0000142). Click OK to close the application

While using any vSphere or VMware actions on Windows 2012, the pop-up error messages are displayed on the target machine as shown below.
 

<Please see attached file for image>

0EMb0000001QP33.png

<Please see attached file for image>

0EMb0000001QP38.png

The "OK" button must be pressed in order for the actions to continue processesing and end successfully.
 

Cause

Cause type:
Configuration
Root Cause: This is caused by either starting the Agent without the Administrator permissions or sometimes a Windows Update can cause the issue.

Environment

Release: WAASER99000-1.0-Automic Workload Automation-Services
Component:

Resolution

This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: No Fix

Additional Information

Workaround :
Click on "OK" to close the error so the actions can continue to process.

Attachments

1558692613414000087603_sktwi1f5rjvs16lsl.png get_app
1558692610554000087603_sktwi1f5rjvs16lsk.png get_app