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pu command cannot authenticate user

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Article ID: 8760

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

  • I am trying to use the pu.exe command to run a callback on my robot
  • The robot is connected to a secondary hub
  • The user credentials are LDAP
  • PU.exe fails to authenticate the LDAP user

Cause

  • The secondary hub is not configured as a Proxy hub and therefore does not attempt any LDAP authentication

Environment

Release: CNMSPP99000-8.51-Unified Infrastructure Mgmt-Server Pack-- On Prem
Component:

Resolution

  • Define the following on the LDAP tab of the Hub Advanced Settings
    • Nimsoft Proxy Hub
    • Proxy LDAP Authentication
      • Select the primary hub in the Proxy Hub dropdown