When Using ONE Installer 2.0 - No DB Service or SQL Agent installed

Products

• CA Automic Workload Automation - Automation Engine
• AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
N/A

If the ONE Installer 2.0 is used to perform the initial installation, the DB Services Agent and SQL Agent are not installed and fail to start.

Setting up the DB Services Agent and the SQL Agent and adding the two entries to the SMD are not within the scope of the ONE Installer.  They have been added to the default SMD for the Service Manager to make the addition of those two Agents easier since the start commands are not straight forward but they are not included in the ONE Installer setup.
 
Reference

For more information regarding the ONE Installer refer to the Automic Documentation:

     Administration Guide > Installation > New Installation > ONE Installer - Single-Box Installation

Cause

Cause type:
By design
Root Cause: Setting up the db-agent and service is not in scope of the installer.

Environment

OS Version: N/A

Resolution

This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: No Fix

Additional Information

Workaround :
N/A