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When Using ONE Installer 2.0 - No DB Service or SQL Agent installed


Article ID: 87590


Updated On:


CA Automic Workload Automation - Automation Engine


Error Message :

If the ONE Installer 2.0 is used to perform the initial installation, the DB Services Agent and SQL Agent are not installed and fail to start.

Setting up the DB Services Agent and the SQL Agent and adding the two entries to the SMD are not within the scope of the ONE Installer.  They have been added to the default SMD for the Service Manager to make the addition of those two Agents easier since the start commands are not straight forward but they are not included in the ONE Installer setup.

For more information regarding the ONE Installer refer to the Automic Documentation:

     Administration Guide > Installation > New Installation > ONE Installer - Single-Box Installation


Cause type:
By design
Root Cause: Setting up the db-agent and service is not in scope of the installer.


OS Version: N/A


This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: No Fix

Additional Information

Workaround :