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Inconsistent behavior when populating CP_LISTS with the *OWN parameter for host_name
Article ID: 87583
CA Automic Workload Automation - Automation Engine
Error Message : N/A
When modifying the Automation Engine ucsrv.ini to host_name = *OWN, Agents when they start may not be able to populate a hostname, but instead only an IP address. This can cause inconsistencies in cycling Agents from within the System Overview or transferring reports to the Automation Engine.
Cause type: By design Root Cause: Using *OWN is not recommended - to eliminate potential OS issues and or multiple NIC's causing unexpected returns, the best practice would be using the hostname necessary for the environment.