Service Catalog Perspective: No working Catalog Widget when user language is not English

Article Id: 87559

Status: Published

Updated On: 15-04-2018 08:01

Legacy Id: 000009077

Products:

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction:

Affects Release version(s): 11

Error Message :
"Der Ordner '0001/Favoriten' wurde nicht gefunden. Über den Pfad '0001/Favoriten' konnte keine Information ermittelt werden."
Le dossier '0001/Favoris' n'a pas été trouvé. Impossible de trouver les informations pour le chemin '0001/Favoris'.

In the Service Catalog perspective, the Catalog Widget only works when English is used as the UI language.

Other languages issue the above error messages.

Cause:

Cause type:
Defect
Root Cause: Regression introduced by 11.2.2

Environment:

OS Version: N/A

Resolution:

This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: Released

Fix Version(s):
Automic Web Interface 12.0.0 – Available
Enterprise Control Center 11.2.3 – Available

Additional Information:

Workaround :
Use the application in English.