File Snapshot validation does not work properly

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
N/A

The validation of a Snapshot returns inconsistent results.

Investigation

1. In ARA create an Application called CRM.
2. CRM has a component called Middleware.
3. The Middleware component has a set of dynamic properties used for File Snapshot purposes.

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In the workflow below, the “File Create Snapshot” action has been executed.

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In the CRM.SIT environment, the File Snapshot has been captured.

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After running a Validation, the validation comes back as Inconsistent as shown below.

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Cause

Cause type:
Defect
Root Cause: File Snapshot function did not exclude right folder when do snapshot validation

Environment

Release: WAASER99000-1.0-Automic Workload Automation-Services
Component:

Resolution

This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: Released

Fix Version(s):
PCK.AUTOMIC_BOND - Package Bond 1.0.2 - Available

Additional Information

Workaround :
Add * after your excluded folder name (e.g StateFiles* instead of StateFiles).