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Try staging the package from domain manager to multiple scalability servers , The staging job is getting created for only one Scalability server even after selecting multiple SS.

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Article ID: 8752

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Updated On:

Products

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager

Issue/Introduction

Try staging the package from domain manager to multiple scalability servers , The staging job is getting created for only one Scalability server even after selecting multiple SS. ( As shows in below screenshots). 

 

1. Trying to stage package by selecting the multiple SS as shown in below picture. 

<Please see attached file for image>

Staging_1.PNG

 

2. The Staging job container gets created for only one SS. 

 

<Please see attached file for image>

Staging_2.PNG

 

 

Environment

ITCM 14.0 domain manager , ITCM 14.0 Scalability server.

Resolution

This is a known issue and matches to below fix description. Please open a issue with CA to get the fix. This fix is only for ITCM 14.0 version. 

PRODUCT: Desktop and Server Management RELEASE: R14 

PROB #: 9999 DATE: 28 Jun 2016 
STARTRAK PRODUCT NAME: DTSVMG (Star Problem Product) 

PROBLEM SYMPTOM: WIN-UNSTAGE MULITPLE SS NOT WORKING 
---------------------------------------------------- 
Unstaging of a staged package from multiple SS 
machines doesn't work. If the package is staged 
to multiple SS machines and if user browses to 
the package->Staging Libraries and selects all 
(or multiple) SS machines and order for removal, 
then the job is created for only one SS machine. 

 

Attachments

1558700445107000008752_sktwi1f5rjvs16p28.png get_app
1558700443070000008752_sktwi1f5rjvs16p27.png get_app