LDAPsync report Update/Add counter not accurate

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
NA

The reports from LDAPSync  produce inaccurate counts of updates/adds.

In this example, update [0/6] is listed and update [3/6] is missing.
 

017-09-07 19:16:52.159 [main] c.a.s.l.s.AESynchronizationStep           INFO   Found 6 difference(s) between LDAP server and AE server
2017-09-07 19:16:52.160 [main] c.a.s.l.s.AESynchronizationStep          INFO   Apply changes on AE server...
2017-09-07 19:16:52.160 [main] c.a.s.l.s.AESynchronizationStep          INFO   Sync user 'TEST-C/CORP' (Add) [0/6]
2017-09-07 19:16:52.792 [main] c.a.s.l.s.AESynchronizationStep          INFO   Sync user 'TEST1-C/CORP' (Add) [1/6]
2017-09-07 19:16:53.238 [main] c.a.s.l.s.AESynchronizationStep          INFO   Sync user 'TEST2-C/CORP' (Add) [2/6]

 

Environment

OS Version: N/A

Cause

Cause type:
Defect
Root Cause: Log call is in incorrect place so produced incorrect report.

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
LDAPSync 1.0.8 - Available

Additional Information

Workaround :
Ignore the error.

This is only a display issue. The LDAPSync actually makes all the changes.