AwE-9999 messages after deleting a job

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Article ID: 87509

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Updated On:

Products

CA Automic Applications Manager (AM)

Issue/Introduction

Error Message :
ErrorMsg: AwE-9999 Internal error (4/21/13 1:05 PM)
Details: null
java.lang.RuntimeException: Job with unique identifier xxxxxx is not defined to sub-system.

After deleting Job(s) from the Backlog, AwE-9999 error messages appear in the GUI every 60 seconds and refer to Jobid(s) that do not exist in the Backlog.
 

Cause

Cause type:
By design
Root Cause: Unique identifier errors are generally caused by a memory error that occurs when a job is manually deleted from the database end or from the command line.

Doing so may leave information stuck in memory

Environment

Release: AAMOS499000-8.0-Automic Applications Manager-OS400 Agent
Component:

Resolution

Issue can be avoided by properly deleting jobs using Java Client.

Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
  1. Restart the  AgentService/RMI processes.
  2. In the Java Client, clear error messages by selecting View > Clear RMIServer Error.