DWP crashes occasionally with Signal 11 code 50 errors

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Article ID: 87500

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
Signal 11 (SEGV) at 5f62617463685f75 with code 50

The above error message appears in the quarantine section of the System Overview, and can cause the DWP to crash.

This can be caused when a user opens the generated job to watch it in the User Interface.

Cause

Cause type:
Defect
Root Cause: DWP crashes from time to time when the user opens the job generated to watch it in the GUI.

Environment

Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Component:

Resolution

This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: Released

Fix Version(s):
Automation Engine 11.2.1 - Available
Automation Engine 11.1.3 - Available

Additional Information

Workaround :
N/A