System hung with error message: U00004110 UCUREP: Error will be corrected automatically.

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Article ID: 87497

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
U00004110 UCUREP: Error will be corrected automatically.

The system is totally blocked  and the above error message appears in the WP log.

This message will continue to fill the WP log until the "insert into RH..." query is removed by the DBA.



 

Cause

Cause type:
Defect
Root Cause: An error has been corrected where a wrong Agent behavior caused the Automation Engine to hang. If an agent sends a report for a non-existing activity, the engine tries to write the report in a loop.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 11.2.2 - Available

Additional Information

Workaround :
This can be caused by a query blocked on the database.

Only the DBA can unblock a query :
INSERT INTO RH (RH_Client, RH_AH_Idnr, RH_Type, RH_TimeStamp1, RH_DeleteFlag, RH_ArchiveFlag, RH_BlkSize, RH_XMLFlag, RH_FileOnAgent, RH_FileInDB, RH_UsersLogin) VALUES (@P1, @P2, @P3, @P4, @P5, @P6, @P7, @P8, @P9, @P10, @P11)