Agents disappear when you change the order in the HOSTG and "simulate"
search cancel

Agents disappear when you change the order in the HOSTG and "simulate"

book

Article ID: 87479

calendar_today

Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
N/A

Agents disappear when you change the order in the HOSTG and "simulate".

This happens only when you "simulate" and should have no effect on the HOSTG functionality.


Investigation
  1. Create HOSTG with more than 1 Agent
  2. Set mode=ALL
  3. Save, click on simulation
  4. Notice that all the Agents appear in the simulation window
  5. Change the order of the Agents
  6. Save, click on simulation
  7. Notice that some fo the Agents disappear in the simulation window
This behavior does not occur in version 10.

Environment

OS Version: N/A

Cause

Cause type:
Defect
Root Cause: The object Agent group simulation delivers different results. The simulation of Agent group only works when the agents are sorted alphabetically by name.

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 11.2.5 - Available

Additional Information

Workaround :
N/A