Properties in Workflow monitor do not display the promptset value

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
N/A

Under the following conditions the promptest value is missing from the workflow monitor.

1. Create a SCRI (it can be blank)
2. Create a PRPT with a text box.
3. Add the PRPT to the SCRI
4. Create a JOBP
5. Add the SCRI to the JOBP
6. In the task properties, set a default value for the PRPT (I used 2)
7. Execute the JOBP
8. Open the monitor
9. Select properties for the SCRI.

Results

- The variables tab will show the selected value.
- The promptset tab will NOT show the selected value.

Environment

Release: AUTWAB99000-12.0-Automic Workload Automation-Base Edition
Component:

Cause

Cause type:
Defect
Root Cause: The problem was that when a JOBP was deactivated, the promptset value that was set for a task, was not showing the previously set value. This happened because Java API was trying to get the content from the eh table, which was no longer available.

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 12.1.0 - Available
Automation Engine 12.0.1 - Available

Additional Information

Workaround :
View job report to see prompset value.