Properties in Workflow monitor do not display the promptset value
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Properties in Workflow monitor do not display the promptset value


Article ID: 87452


Updated On:


CA Automic Workload Automation - Automation Engine


Error Message :

Under the following conditions the promptest value is missing from the workflow monitor.
  1. Create a SCRI (it can be blank)
  2. Create a PRPT with a text box.
  3. Add the PRPT to the SCRI
  4. Create a JOBP
  5. Add the SCRI to the JOBP
  6. In the task properties, set a default value for the PRPT (I used 2)
  7. Execute the JOBP
  8. Open the monitor
  9. Select properties for the SCRI.

- The variables tab will show the selected value.
- The promptset tab will NOT show the selected value.


Release: AUTWAB99000-12.0-Automic Workload Automation-Base Edition


Cause type:
Root Cause: The problem was that when a JOBP was deactivated, the promptset value that was set for a task, was not showing the previously set value. This happened because Java API was trying to get the content from the eh table, which was no longer available.


Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 12.1.0 - Available
Automation Engine 12.0.1 - Available

Additional Information

Workaround :
View job report to see prompset value.