Request Comparison window at update shows "Appointment" field changed even if no change was done

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Article ID: 87443

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Updated On:

Products

CA Automic Service Orchestration - Automation Engine

Issue/Introduction

Affects Release version(s): 3

Error Message :
N/A

At the Function to compare the differences between two Requests which is used to update a request with new or changed data, the field for "appointment" always show even if there no change occurred.

This was misleading since results in the update window should only contain data for changed data.
 

Cause

Cause type:
Defect
Root Cause: Request comparison including an appointment field does not work properly.

Environment

Release:
Component: ARQMGT

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Request Management 3.2.0 of Automic Service Orchestration - Available
Request Management 3.1.4 of Automic Service Orchestration - Available

Additional Information

Workaround :
N/A