Uxioserv crashes while doing the reorganization if the temp folder does not exist

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Article ID: 87437

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
This kind of message appears when the temp folder is deleted in universe.log:
| 2017-04-13 17:00:43 |ERROR|X|IO |pid=467092.2828| o_monitor_data_fs | Unable to get TMP file system available space (/softs01/AUTOMIC/DUAS/KIABIA/temp)

And the following messages appear when the online purge is performed:
| 2017-04-14 00:01:14 |INFO |X|IO |pid=467092.3599| iopurge_end | ##### END OF IO PURGE #####
| 2017-04-14 00:01:14 |INFO |X|IO |pid=467092.3599| iopurge_end | --------------------------------------------
| 2017-04-14 00:01:14 |FATAL|X|IO |pid=467092.3599| k_process_signal | *** execution handler: SIGNAL=(11) PID=(467092) PPID=(1) GPID=(467092)

In case the Dollar Universe temp folder is deleted, the node will crash during the daily reorganization and the automatic restart will also fail as it also uses the temp folder. 

Cause

Cause type:
By design
Root Cause: After review with PM and R&D, the behavior is as expected.
The directory structure should not be changed while the product is started.
Therefore, there will be no correction to avoid the crash of the uxioserv if the temp folder is deleted while the node is started.
This folder should always exist, and never be modified.

Environment

OS: All

Resolution

Create the themp folder again with the correct owner / permissions

Fix Status: No Fix