AWI/ARA v12 executions - Workflow Monitoring page will not load
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Article ID: 87418
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Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Affects Release version(s): 7
Error Message : N/A
Occasionally when clicking on the Workflow Monitoring page from the ARA perspective, the loading bars will show up in the middle of the screen but the page will never load. All other perspectives work fine.
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Cause
Cause type: By design Root Cause: The file \Widgets.Workflows\widget.execution.js had new functions added in ARA 12.0. This is a caching issue where the user’s browser is referencing the old file.
Environment
OS Version: N/A
Resolution
1) Add <staticContent> configuration to the web.config files to skip caching: