Windows Agent does not decrypt encyrpted password

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Article ID: 87410

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
N/A

The Windows job messenger cannot decrypt encrypted passwords.

Example:

<Please see attached file for image>

0EMb0000001UfRF.png

The result is still the encrypted password:


<Please see attached file for image>

0EMb0000001UfRK.png

 

Cause

Cause type:
Defect
Root Cause: The Windows Job Messenger could not decrypt encrypted passwords beginning with two soft hyphens.

Environment

OS: Windows
OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available.

 



Fix Status: Released

Fix Version(s):
Automation Engine 12.1.0 - Available
Automation Engine 12.0.2 - Available
Automation Engine 11.2.5 - Available

Additional Information

Workaround :
Replace the soft hyphens with minus signs.

<Please see attached file for image>

0EMb0000001UfRP.png
The result is the decrypted password:

<Please see attached file for image>

0EMb0000001UfRU.png

Attachments

1558693098468000087410_sktwi1f5rjvs16m27.png get_app
1558693096733000087410_sktwi1f5rjvs16m26.png get_app
1558693095115000087410_sktwi1f5rjvs16m25.png get_app
1558693093310000087410_sktwi1f5rjvs16m24.png get_app