Error U00021178 when loading date with DB load

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Article ID: 87409

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
U00021178 The selected file cannot be loaded because it was created with a higher AE version. (UCDBUP '18', File '19')

Loading Initial data using the DB Load utility stops with the following pop up:
 

<Please see attached file for image>

0EMb0000001UzCM.png

The numbers (red mark) can vary.

Cause

Cause type:
By design
Root Cause: This error appears when the utilities are a much older version than the initial data.

Environment

OS Version: N/A

Resolution

Always update the utilities before loading the initial data.

Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
N/A

Attachments

1558693198756000087409_sktwi1f5rjvs16m3z.png get_app