LDAP Sync updates DN to different user

Article Id: 87397

Status: Published

Updated On: 15-04-2018 08:04

Legacy Id: 000009397

Products:

CA Automic Workload Automation - Automation Engine , AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction:

Error Message :
N/A

If you synchronize a User with LDAP the distinguished name (DN) of a different User is updated.

Example

If you synchronize a user with IDNR 0001755557, it changes to IDNR 0001122334.

Cause:

Cause type:
Defect
Root Cause: The wrong user is updated after an LDAP-Sync. The DistinguishedName is set to the wrong user if LDAP-Version 2 is used.

Environment:

OS Version: N/A

Resolution:

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 12.0.2 - Available
Automation Engine 11.2.4 - Available

Additional Information:

Workaround :
N/A