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LDAP Sync updates DN to different user
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Article ID: 87397
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Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Error Message : N/A
If you synchronize a User with LDAP the distinguished name (DN) of a different User is updated.
Example
If you synchronize a user with IDNR 0001755557, it changes to IDNR 0001122334.
Cause
Cause type: Defect Root Cause: The wrong user is updated after an LDAP-Sync. The DistinguishedName is set to the wrong user if LDAP-Version 2 is used.
Environment
OS Version: N/A
Resolution
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s): Automation Engine 12.0.2 - Available Automation Engine 11.2.4 - Available