LDAP Sync updates DN to different user

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
N/A

If you synchronize a User with LDAP the distinguished name (DN) of a different User is updated.

Example

If you synchronize a user with IDNR 0001755557, it changes to IDNR 0001122334.
 

Environment

OS Version: N/A

Cause

Cause type:
Defect
Root Cause: The wrong user is updated after an LDAP-Sync. The DistinguishedName is set to the wrong user if LDAP-Version 2 is used.

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 12.0.2 - Available
Automation Engine 11.2.4 - Available

Additional Information

Workaround :
N/A