RA FTP error when refreshing files listing from connection

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
java.lang.RuntimeException: java.lang.RuntimeException: Access denied

In AWI, it is not possible to refresh the path for the source or destination connection. If an RA FTP job is created and a copy command added, clicking on the refresh button (see below):

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causes this error:
 

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Cause

Cause type:
Defect
Root Cause: An error was fixt where where trying to select a path in an RA FTP job caused an exception.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Solution RA.FTP 4.0.3 - Available

Additional Information

Workaround :
Use the Java GUI or enter the path into the field path, instead of selecting it from the dialog.