Deadlocks during Event Processing of high volume of Time Events

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Article ID: 87365

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
N/A

Automic system shows multiple DEADLOCKS. Utilization on Worker Processes (WPs) display consistently between 90-100%. CPU utilization is consistently at 100%.

Cause

Cause type:
Defect
Root Cause: WPs produced many deadlocks if a high volume of time-events are processed at the same time.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available where the locking behavior of event processing has been improved.
 

Fix Status: Released

Fix Version(s):
Automation Engine 12.1.0 - Available
Automation Engine 12.0.2 - Available
Automation Engine 11.2.5 - Available

Additional Information

Workaround :
N/A