Search in AWI results in U00045014 Exception 'org.apache.lucene.index.IndexNotFoundException: "no segments* file found error

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Article ID: 87359

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
Exception 'org.apache.lucene.index.IndexNotFoundException: "no segments* file found in [email protected]

Upon performing a search in the AWI, the following error appears in the Java Worker Process (JWP) logs:
 
U00045014 Exception 'org.apache.lucene.index.IndexNotFoundException: "no segments* file found in [email protected]/wla/Automic/Automation.Platform/AutomationEngine/bin/indexCache/3 [email protected]/wla/Automic/Automation.Platform/AutomationEngine/bin/indexCache/3: files: []"' at 'org.apache.lucene.index.SegmentInfos$FindSegmentsFile.run():864'.

Then a forced trace is generated:
 
U00003620 Routine 'com.automic.search.lucene.IndexSearch' forces trace because of error.

Cause

Cause type:
Other
Root Cause: The index files have not been generated by the JWP

Environment

Release: AUTWAB99000-12.0-Automic Workload Automation-Base Edition
Component:

Resolution

  1. Stop all JWPs
  2. Delete the folder structure 'indexCache'
  3. Start a JWP


Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
Stop and restart JWPs.