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SAP job does not end on the Automation Engine, but shows completed in SAP

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Article ID: 87358

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
java.lang.StringIndexOutOfBoundsException: String index out of range: -1

A SAP Job containing a process chain does not end properly and is listed as ‘active’ on the Automation Engine side even though all the steps in SAP have completed. This occurs as a result of a StringIndexOutOfBoundsException error within the Automation Engine

Located in the job report:
java.lang.StringIndexOutOfBoundsException: String index out of range: -1


 

Cause

Cause type:
Defect
Root Cause: An SAP job contains a process chain that does not end due to a StringIndexOutOfBoundsException.

Environment

OS Version: N/A

Resolution

N/A

Fix Status: Released

Fix Version(s):
Component(s): SAP Agent

Automation Engine 12.1.0 - Available
Automation Engine 12.0.1 - Available
Automation Engine 11.2.3 - Available

Additional Information

Workaround :
N/A