Ended tasks randomly show negative Runtime
Article ID: 87354
CA Automic Workload Automation - Automation Engine
AUTOMIC WORKLOAD AUTOMATION
Error Message :
U04006578 RunID '' has not yet been generated. No data available for monitor.Runtime of objects randomly display negative values in the Activity window / statistics / Process Monitoring view and the above error message is displayed upon trying to display the workflow monitor. Example:
<Please see attached file for image>
Root Cause: Tasks started with specific start time and start-type cause log-change, even if the task has already ended. In this case, the run-time of the task shows negative values.
OS Version: N/A
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Component(s) : Automation Engine Server & Initial data
Automation Engine 12.1.0 - Available
Automation Engine 12.0.3 - Available
Automation Engine 11.2.6 - Available