File Transfer fails from mainframe to Unix when source file has more than 12 records

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
N/A

File transfers fail from mainframe to Unix when the source file has more than 12 records.

Job report output:

20161219/083230.823 - U0011126 Files selected: '1'.
20161219/083541.310 - U0011424 FT '598925453': FileTransfer has to be aborted.
20161219/083541.315 - U0011425 FT '598925453': Cancel of FileTransfer successfully initiated.
20161219/083636.091 - U0011409 FT '598925453': FileTransfer ended abnormally.
20161219/083636.099 - U2000007 Connection to Agent 'Agent name here(1,ID=8)' terminated.
20161219/083636.102 - U2000135 Thread '*FT(xxxxxxx)' ended.

Before

[[email protected]] /> netstat -i
Name Mtu Network Address Ipkts Ierrs Opkts Oerrs Coll
en1 9000 link#3 xx.xx.d8.f5.e6.3 926142150 0 1179534026 0 0
en1 9000 10.28.64 test74192d 926142150 0 1179534026 0 0
 

After

[[email protected]] /> netstat -i
Name Mtu Network Address Ipkts Ierrs Opkts Oerrs Coll
en1 1500 link#3 xx.xx.d8.f5.e6.3 926328613 0 1179719874 0 0
en1 1500 xx.xx.xx test74192d 926328613 0 1179719874 0 0 
 

Environment

OS: Unix

Cause

Cause type:
Other
Root Cause: MTU 1500 causes the failure.

Resolution

This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
MTU 9000 is recommended for this configuration.