Parent Workflow name is not shown in the tooltip window of an External Workflow task.

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Article ID: 87341

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
N/A

Parent workflow name is not shown in the tooltip window of an external workflow task.

Investigation

In v11, the external dependency no longer shows the parent workflow as seen below. 

<Please see attached file for image>

0EMb0000001QkJ8.png

 
In v9, the external dependency shows the parent workflow (without the need of going to the Task property).

<Please see attached file for image>

0EMb0000001QkJD.png
 

Cause

Cause type:
Defect
Root Cause: Parent workflow name is not shown in the tooltip window of an external workflow task.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation.Engine 12.1.0 - Available
Automation.Engine 12.0.1 - Available
Automation.Engine 11.2.3 - Available
Automation.Engine 11.1.5 - Available

Additional Information

Workaround :
Right-click on the External Dependencies tab and go to Task Properties to see the parent Workflow.

Attachments

1558693084101000087341_sktwi1f5rjvs16m1l.png get_app
1558693082207000087341_sktwi1f5rjvs16m1k.png get_app