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Transport Case mixing up clients: Source objects form different clients are imported into one destination client
Article ID: 87340
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Error Message :
N/A
The Transport Case is mixing up clients: Source objects form different clients are imported into one destination client.
In case a Transport Case contains objects from different clients, the objects should be loaded to the corresponding client in the destination system (if not specified differently).
So objects from client 1 should be loaded into client 1, objects from client 2 should be loaded into client 2, and so on.
However the DB Load mixes up the clients and all objects are loaded to the same client.
Investigation
3 objects in 3 different clients are unloaded to one transport case (TC):
After loading the TC to another system it looks like this:
The log file of the Load Utility shows that the wrong client was used:
N/A
The Transport Case is mixing up clients: Source objects form different clients are imported into one destination client.
In case a Transport Case contains objects from different clients, the objects should be loaded to the corresponding client in the destination system (if not specified differently).
So objects from client 1 should be loaded into client 1, objects from client 2 should be loaded into client 2, and so on.
However the DB Load mixes up the clients and all objects are loaded to the same client.
Investigation
3 objects in 3 different clients are unloaded to one transport case (TC):
<Please see attached file for image>
After loading the TC to another system it looks like this:
<Please see attached file for image>
The log file of the Load Utility shows that the wrong client was used:
20171005/103459.324 - U00021126 Client '1977': Importing object 'JOBS.WIN.TRANSPORT_1977' of type 'JOBS'.
20171005/103459.857 - U00021126 Client '1977': Importing object 'JOBS.WIN.TRANSPORT_0005' of type 'JOBS'.
20171005/103500.033 - U00021126 Client '1977': Importing object 'JOBS.WIN.TRANSPORT_0000' of type 'JOBS'.
20171005/103459.857 - U00021126 Client '1977': Importing object 'JOBS.WIN.TRANSPORT_0005' of type 'JOBS'.
20171005/103500.033 - U00021126 Client '1977': Importing object 'JOBS.WIN.TRANSPORT_0000' of type 'JOBS'.
Cause
Cause type:
Defect
Root Cause: Bug in DB.Load: The Load Utility reads the client form the transport case correct. However, when inserting the object, always the same client is used.
Defect
Root Cause: Bug in DB.Load: The Load Utility reads the client form the transport case correct. However, when inserting the object, always the same client is used.
Environment
OS Version: N/A
Resolution
Update to a fix version listed below or a newer version if available.
Fix Status: In Progress
Fix Version(s):
Component(s): DB Load Utility
Automation Engine - TBD
Fix Status: In Progress
Fix Version(s):
Component(s): DB Load Utility
Automation Engine - TBD
Additional Information
Workaround :
Use the transport only for one client at one time.
Use the transport only for one client at one time.
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