Timeout or very slow performance when making edits to large Calendar object

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Article ID: 87337

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
N/A

Timeout or very slow performance when making edits to large calendar object using Automic's Web Interface (AWI).

This issue only happens when using the AWI.

Cause

Cause type:
Defect
Root Cause: When opening calendars that contain a lot of individual elements, and toggling days, or changing dates, the editor becomes unresponsive.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automic Web Interface 12.1.0 - Available
Automic Web Interface 12.0.3 - Available

Additional Information

Workaround :
Use the Java User Interface. The Java User Interface is not bundled with v12 so it will need to be downloaded separately. You can download this from our download center. Please see the steps below:
  1. Click this link https://docs.automic.com/downloads/advanced_mode
  2. Choose component Automation Engine
  3. Choose sub component UserInterface Java