Timeout or very slow performance when making edits to large Calendar object

Article Id: 87337
Status: Published
Updated On: 15-04-2018 08:05
Legacy Id: 000009785
Products:
CA Automic Workload Automation - Automation Engine , AUTOMIC WORKLOAD AUTOMATION
Issue/Introduction:

Error Message :
N/A

Timeout or very slow performance when making edits to large calendar object using Automic's Web Interface (AWI).

This issue only happens when using the AWI.

Cause:

Cause type:
Defect
Root Cause: When opening calendars that contain a lot of individual elements, and toggling days, or changing dates, the editor becomes unresponsive.

Environment:

OS Version: N/A

Resolution:

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automic Web Interface 12.1.0 - Available
Automic Web Interface 12.0.3 - Available

Additional Information:

Workaround :
Use the Java User Interface. The Java User Interface is not bundled with v12 so it will need to be downloaded separately. You can download this from our download center. Please see the steps below:

  1. Click this link https://docs.automic.com/downloads/advanced_mode
  2. Choose component Automation Engine
  3. Choose sub component UserInterface Java