Error Message :
N/A

During big daily job/batch execution, the RWP consistently goes to 100% within the System Overview --> Automation Engine tab view and leads to delays of jobs & workflows.

Investigation

1) Determine how many jobs & workflows are using Sync, Calculates Calendar object, max parallel, Console Event and File System events.

 

Cause type:
By design
Root Cause: The RWP is single threaded and only one RWP can exist on the Automation Engine environment.  The RWP handles the following items:

- Checks Sync objects 
- Calculates Calendar objects 
- Maximum number of simultaneous object executions 
- Events of type "Console" 
- Automatic FileSystem events 
- Deadlock avoidance 

Depending on how many syncs, calculation of calendar objects, max paralleled etc... is being calculated at one time.  The RWP will be be shown at 100%, which indicate that it is working at max capacity.

OS Version: N/A

• Reduce the amount of Sync being utilized and use Queues instead.
• Reduce the amount of File System & Console event type
• Reduce the amount of max parallel being used

• Install Automation Engine(AE)  version 10 Hotfix 10 - to help improve performance of sync.

Workaround :
N/A