Installation on Windows results in "Setup fatal error : unable to generate installation log file".
Article ID: 87320
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Error Message :
"Setup fatal error : unable to generate installation log file".
When attempting to install a component, such as the Automation Engine, Agent, etc. on a Windows system, the installaiton fails with the above error message.
This is a Windows error that occurs when a user does not have sufficient permissions to install a program.
"Setup fatal error : unable to generate installation log file".
When attempting to install a component, such as the Automation Engine, Agent, etc. on a Windows system, the installaiton fails with the above error message.
This is a Windows error that occurs when a user does not have sufficient permissions to install a program.
Environment
OS: Windows
OS Version: ALL
OS Version: ALL
Cause
Cause type:
Configuration
Root Cause: Sufficient priveleges must be granted on a Windows system to install Automic components.
Configuration
Root Cause: Sufficient priveleges must be granted on a Windows system to install Automic components.
Resolution
The user must be a member of the Domain Administrators group, or use the "Run as Administrator" option to be able to complete the installation.
Fix Status: No Fix
Fix Version(s):
N/A
Fix Status: No Fix
Fix Version(s):
N/A
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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