Dollar Universe can't launch the command in the uproc with oracle connection

Products

• CA Automic Dollar Universe

Issue/Introduction

Error Message :
in the universe.log 

###############
2014-10-14 08:55:07 |ERROR|X|IO |pid=16084.138862| o_Auth_ILocal_OWLS_Check_ | Error checking key /work/app/orsyp/orsyp_SC4/DUAS/NODENAME/data/exp/lo
cal/itmiz101_bs_oracle.key (255)
| 2014-10-14 08:55:07 |ERROR|X|IO |pid=16084.138862| o_Auth_ILocal_OWLS_Trt_Ke | o_Auth_ILocal_OWLS_Check_File returns error [-1]
###############  

Patch level detected:Dollar Universe 6.2.00
Product Version: Dollar.Universe 6.2.0

Description :Dollar Universe can't launch the command in the uproc with oracle connection

Environment

OS: All Unix
OS Version: Unix/Linux

Cause

Cause type:
Configuration
Root Cause: Impossible to an "admin user" in that case univadm to do an uproc with oracle connection.
this user "admin "was not recognized by the Dollar Universe installation.

Resolution

You have to do the installation with user root - As defined within the documentation of installation
Execute the command :
./uxrights -m assign -a root
With the node stopped
------------
If it’s a privileged installation, you can run the command :
./uxrights -m grant
This will give rights to the user of installation only.


[root@vmstlce63sup2 bin]# ./uxrights -m assign -a root
DUAS environment loaded for Company COMPANYNAME Node NODENAME.

#--------------------------------------------------
# Starting DUAS uxrights procedure.
# --------------------------------------------------

Checking if instance is stopped...
.
# ------------------------------------------------------------------------------------------------------
# DUAS instance ("COMPANYNAME", "NODENAME") is stopped.
# ------------------------------------------------------------------------------------------------------
--> executing : chown -h root:0 /apps/du/600/COMPANYNAME_NODENAME
...

#---------------------------------------------------------
# End of DUAS uxrights procedure with success.
# --------------------------------------------------------

Fix Status: No Fix
 

Additional Information

Workaround :
N/A