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Staff OBS Unit does not display the Full OBS Path

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Article ID: 8730

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

Staff OBS fields do not show the full path of the OBS, so if you have multiple OBS Units with the same name, you cannot tell which OBS the unit belongs to.
  
STEPS TO REPRODUCE 

  1. Go to a project and click on the 'Team' tab 
  2. Select 'Configure' from 'Options' 
  3. Move 'Staff OBS Unit' from 'Available Columns' to 'Selected Columns' 
  4. Click the 'Save and Return' button 
  5. Click in the Staff OBS Unit field 
  6. Start typing an OBS unit value in the Staff OBS Unit field 

Expected Results: It should show the full OBS path (example: Test_OBS_01 Unit 1)
Actual Results: The OBS path isn't shown for the OBS Unit. If the OBS path is Test_OBS_01 Unit 1, it instead shows Unit 1

Cause

DE36618 - Staff OBS Unit does not display OBS path

Environment

Applies to all supported PAS environments for specified releases.

Resolution

This was determined to be working as currently designed for Staff OBS Units. This particular OBS field wasn't configured to show the full path.

Additional Information

Reference CA PPM Communities Idea: The Staff OBS should behave same as the other OBS types, that correctly show the path