File transfers abort with message: U00011170 FileTransfer ‘<name>’ (RunID): No entry found in login for object ‘objectname’ for host ‘hostname’ (‘’)

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Article ID: 87292

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
U00011170 FileTransfer ‘’ (RunID): No entry found in login for object ‘objectname’ for host ‘hostname’ (‘’)


File transfers fail when more than 33,000 agents are connected to the Automation Engine.

Cause

Cause type:
Defect
Root Cause: An error has been fixed where filetransfers might not work if more than 33000 agents are connected to AE. Filetransfers might abort with: U00011170 FileTransfer ‘’ (RunID): No entry found in login for object ‘objectname’ for host ‘hostname’ (‘’)

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available.



Fix Status: Released

Fix Version(s):
Automation Engine 12.1.0 - Available
Automation Engine 12.0.2 - Available
Automation Engine 12.0.1 HF3 - Available
Automation Engine 11.2.5 - Available

Additional Information

Workaround :
N/A