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JAVA UI not working with 32-bit OS
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Article ID: 87288
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Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Error Message : N/A
It is not possible to start the Java User Interface (UI) with a 32-bit Operating System (OS).
No error message is shown. Nothing happens when double clicking the Java UI Icon.
This is an issue in:
V10:
10.0.8 HF6 and above
V11:
11.2.4 and above
Cause
Cause type: Defect Root Cause: Version of the UCDJ.exe is not compatible with the version of Windows.
Environment
OS Version: N/A
Resolution
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s): Automation Engine 12.1.0 - Available Automation Engine 12.0.3 - Available Automation Engine 11.2.6 - Available