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JAVA UI not working with 32-bit OS
Article ID: 87288
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Error Message :
N/A
It is not possible to start the Java User Interface (UI) with a 32-bit Operating System (OS).
No error message is shown. Nothing happens when double clicking the Java UI Icon.
This is an issue in:
V11:
N/A
It is not possible to start the Java User Interface (UI) with a 32-bit Operating System (OS).
No error message is shown. Nothing happens when double clicking the Java UI Icon.
This is an issue in:
V10:
10.0.8 HF6 and above
V11:
11.2.4 and above
Cause
Cause type:
Defect
Root Cause: Version of the UCDJ.exe is not compatible with the version of Windows.
Defect
Root Cause: Version of the UCDJ.exe is not compatible with the version of Windows.
Environment
OS Version: N/A
Resolution
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s):
Automation Engine 12.1.0 - Available
Automation Engine 12.0.3 - Available
Automation Engine 11.2.6 - Available
Fix Status: Released
Fix Version(s):
Automation Engine 12.1.0 - Available
Automation Engine 12.0.3 - Available
Automation Engine 11.2.6 - Available
Additional Information
Workaround :
- Start the UCDJ.bat instead of the .EXE
OR
- Use an older version of the Java User Interface.
Feedback
Yes
No
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