Sysload Agent : Service Collector could not start - Error 1067
Article ID: 87276
Updated On:
Products
CA Automic Sysload
Issue/Introduction
Affects Release version(s): 5
Error Message :
Error 1067: Can not start service
Patch level detected:Sysload Agent for Windows 5.80
Product Version: Sysload 5.8.0
Description :When attempting to restart the Sysload Collector service, the following error appears: Error 1067: Can not start service
Error Message :
Error 1067: Can not start service
Patch level detected:Sysload Agent for Windows 5.80
Product Version: Sysload 5.8.0
Description :When attempting to restart the Sysload Collector service, the following error appears: Error 1067: Can not start service
Cause
Cause type:
Defect
Root Cause: The Collector’s process "sldrmhst.exe" is still active, which keeps the collector from starting correctly.
Defect
Root Cause: The Collector’s process "sldrmhst.exe" is still active, which keeps the collector from starting correctly.
Environment
OS: Windows
Resolution
In order to workaround the issue:
1. Open the Windows Task Manager
2. Kill the process "sldrmhst.exe"
3. Restart the service "Sysload Collector"
Fix Status: Released
Fix Version(s):
Component: Agents
Version: Sysload 5.8.0
1. Open the Windows Task Manager
2. Kill the process "sldrmhst.exe"
3. Restart the service "Sysload Collector"
Fix Status: Released
Fix Version(s):
Component: Agents
Version: Sysload 5.8.0
Additional Information
Workaround :
N/A
N/A
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