CDJ not starting because the port is blocked
Article ID: 87270
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Affects Release version(s): 5
Error Message :
N/A
Patch level detected:Dollar Universe 5.6
Product Version: Dollar.Universe 5.6.0 FX25010
Description :When the CDJ service is started from the command line i.e : ./uxcdjsrv COMPANY X nodename
The command does not complete and the line stating that the Synchronization request was OK does not appear.
i.e : Synchronization request OK: successfully connected to COMPANY IO server X on nodename
In addition, when checking via netstat -na, we realize that the port number is not in status Listening.
Error Message :
N/A
Patch level detected:Dollar Universe 5.6
Product Version: Dollar.Universe 5.6.0 FX25010
Description :When the CDJ service is started from the command line i.e : ./uxcdjsrv COMPANY X nodename
The command does not complete and the line stating that the Synchronization request was OK does not appear.
i.e : Synchronization request OK: successfully connected to COMPANY IO server X on nodename
In addition, when checking via netstat -na, we realize that the port number is not in status Listening.
Cause
Cause type:
Configuration
Root Cause: The port used by the CDJ was blocked due to external events i.e : enabling IP multicast.
Configuration
Root Cause: The port used by the CDJ was blocked due to external events i.e : enabling IP multicast.
Environment
OS: All
Resolution
Ensure with the networking team that the port used by the CDJ is not blocked.
Fix Status: Released
Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 5.6.0 FX25010
Fix Status: Released
Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 5.6.0 FX25010
Additional Information
Workaround :
N/A
N/A
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